Loma Sauna House Guest Guidelines

Welcome to Loma

Loma is a place to slow down, reconnect with nature, and experience the restorative contrast of heat, cold, and rest. To help create a calm and comfortable environment for everyone, we ask that all guests review the following guidelines before their visit.

Before Your Visit

Arrive Early

Please arrive 10–15 minutes before your reservation to allow time for check-in, changing, and settling into the experience.

Late arrivals may result in a shortened session to preserve the schedule for other guests.

What to Bring

  • Swimsuit

  • Water bottle

  • Sandals or shower shoes (optional)

  • Comfortable clothing for before and after your session

Towels and robes will be provided.

Feeling Unwell?

If you are experiencing cold, flu, fever, or other contagious symptoms, please stay home and contact us to reschedule your visit. The wellbeing of our guests and staff is our highest priority.

Sauna House Etiquette

Shower before entering: please shower prior to entering the sauna, cold plunge, or other shared wellness spaces.

Keep the atmosphere calm: Loma is designed as a place of restoration. Quiet conversation is welcome, but we ask that guests be mindful of noise levels and respect the peaceful environment.

Disconnect to reconnect: please silence and store phones during your visit. We encourage guests to fully immerse themselves in the experience and enjoy a screen-free environment.

Respect shared spaces: please leave spaces as you found them and help us maintain a clean, welcoming environment for all guests.

Appropriate attire: swimwear is required in all shared sauna and bathing areas.

Health & Safety

Listen to your body: sauna and cold therapy can be physically demanding. Move at your own pace, stay hydrated, and take breaks as needed.

Medical considerations: if you are pregnant, have cardiovascular conditions, high blood pressure, or other health concerns, please consult your healthcare provider before participating.

Hydration matters: we encourage guests to drink water before, during, and after their session.

Alcohol & intoxication: for the safety and comfort of all guests, alcohol and drug use before or during your visit is prohibited.

Reservations & Cancellations

Sauna sessions: reservations may be modified or canceled up to 24 hours prior to your scheduled session. Cancellations made within 24 hours of the reservation and no-shows may be subject to the full session charge.

Private bookings: private sauna rentals and group bookings require 72 hours' notice for cancellations or changes. Specific event deposits may be non-refundable and will be outlined at the time of booking.

Age Requirements

Guests must be 16 years or older to participate in sauna sessions. All ages are welcomed for Loma spa treatments.

Guests under 18 must be accompanied by a parent or legal guardian.

Personal Belongings

Lockers and storage areas are provided for your convenience. While we take care to create a safe environment, Loma Sauna House is not responsible for lost, damaged, or stolen personal items.

Respect & Inclusion

Loma welcomes all guests and is committed to creating a safe, inclusive, and respectful environment.

Harassment, disruptive behavior, or conduct that compromises the comfort or safety of others will not be tolerated and may result in removal from the premises without refund.

Our Invitation

The sauna experience is rooted in rhythm: heat, cold, rest, and presence.

Take your time. Move slowly. Breathe deeply.

We hope your time at Loma leaves you feeling grounded, restored, and more connected—to yourself, to others, and to the natural world.